●      Products are custom-made so production dates can vary based on the type of product. Products are generally ready and shipped within 5-10 business days.

●      For custom-made products, you cannot change your order, ask for a return, or exchange it with another product after your order is confirmed.

●      When receiving the order, make sure to check the product. If it’s damaged, write a report with the deliverer and contact us via info@melie.com.tr.

●      If your order cannot be prepared, your payment will be refunded within 3-10 business days.