Exchanges And Returns

JEWELRY
• Jewelry items can be exchanged within 15 days of purchase, if the item is unused and returned together with the MELIE JEWELRY Warranty Certificate.
• If exchange is not possible at the time of return, a different item can be selected within 1 (one) month with a gift card provided at MELIE JEWELRY stores.
• We do not accept returns of jewelry items unless the item is defective.
• A mutually signed contract is required for the production of custom designed and manufactured jewelry. If a custom order is canceled during the manufacturing phase, we do not refund the prepayment made in compliance with the contract. Custom manufactured MELIE JEWELRY jewelry items cannot be returned after purchase.
 
OBJECTS
• Objects can be exchanged within 15 days of purchase, if the item is unused and returned together with the MELIE JEWELRY Warranty Certificate.
• If exchange is not possible at the time of return, a different item can be selected within 1 (one) month with a gift card provided at MELIE JEWELRY stores.
• We do not accept returns of jewelry items unless the item is defective.
• A mutually signed contract is required for the production of custom designed and manufactured objects. If a custom order is canceled during the manufacturing phase, we do not refund the prepayment made in compliance with the contract. Custom manufactured MELIE JEWELRY  objects can not be returned after purchase.